For returning your orders of spare parts to us please fill in the following form:
If you want to claim your order for spare parts for legitimate reasons, please use the following return request for the complaint.
1. Complete the application and wait for our feedback.
2. Once we have approved the return, fill & print out the form attached to the reply email.
3. Return the approved goods in their original packaging (if applicable) and with the enclosed form and the invoice by post.
NOTE: CNH may charge a restocking fee of 20% of the value of the goods upon return. We would also like to point out that spare parts under a minimum amount of € 100, - will not be taken back by the CNH Group!
The following goods can not be credited / withdrawn
- goods ordered or especially made for you
- damaged, used, soiled goods
- goods without original packaging
- electronic parts
- goods that were delivered more than 1 month ago
- returns without documentation
Mo, Di, Mi, Do: 08:00 – 12:00 & 13:00 – 17:00
Fr: 08:00 – 14:00